Frequently Ased Questions

Soft Scrub® total

On which surfaces can I use Soft Scrub® Total™ products?
For a complete list of which Soft Scrub products can be used on which surfaces, please refer to our Surface Guide.
Are Soft Scrub bottles recyclable?
Yes. The containers are made of #2 recyclable HDPE. Empty contents and rinse container thoroughly before discarding into recyclable trash. For product with triggers, remove the trigger before recycling, as triggers can not be recycled (due to the internal components).
What ingredients are in Soft Scrub products?
For a complete list of ingredients, refer to the ingredients tab on the product information page for each item.
How do I switch between Foam and Spray?
To switch between Foam and Spray, open or close the screen on the front of the trigger. If the screen is open, the formula will spray; if it is closed, the formula will foam.
Does the trigger really work upside down? How does it work?
Yes, the trigger is meant to work both upside down and right side up. The trigger has two diptubes: one long diptube, like traditional trigger sprays, that reaches all the way down to the bottom of the bottle, as well as an opening on the underside of the trigger head, which feeds formula to the trigger when the bottle is turned upside-down.
Can I use any formula with the trigger?
Extensive testing has been conducted on the trigger with the Soft Scrub formulas to ensure stability and functionality criteria have been met. Therefore, we do not recommend using any other formula with the trigger.
What do I do if the trigger clogs?
Opening the screen and running warm water through the screen for a few seconds should unclog the trigger.
How much should I spray to clean an area? (i.e. toilet, shower, etc.)
Generally that is related to how dirty the surface is but a good starting point would be one spray per square foot of surface to be cleaned.
Do I need to rinse off the product?
Rinsing is not necessary if you spray and wipe off thoroughly. If you allow product to sit on surface for any prolonged time without wiping, then rinsing may be required.
Where can I purchase Soft Scrub products?
Soft Scrub is carried in a variety of national mass merchandisers and grocers, such as Target, Wal-Mart, K-Mart, Kroger, Safeway and Publix. To find a retailer in your area, refer to our Store Locator.
Is Soft Scrub Cleanser safe for the septic system?
Yes. The recommended use of Soft Scrub Cleansers will not have any harmful effect on a household septic system.
Do I need to wear gloves when cleaning with Soft Scrub Cleanser?
Soft Scrub may cause skin irritation to some individuals. For sensitive skin or prolonged use, we recommend using gloves.
Is it safe to use Soft Scrub Cleanser with other cleaning products?
You should never use or mix different cleaning products as hazardous reactions could occur.
What is the shelf life of Soft Scrub Total products?
Total products can have a shelf life up to three years.
Are Soft Scrub products harmful to use during pregnancy?
When used as directed, we do not anticipate any adverse effects. However, as with all cleaning products, minimize use during pregnancy. If you have specific questions, please consult your doctor.

Soft Scrub® cleansers

On which surfaces can I use Soft Scrub® Cleansers?
For a complete list of which Soft Scrub products can be used on which surfaces, please refer to our Surface Guide.
Are Soft Scrub bottles recyclable?
Yes. The containers are made of #2 recyclable HDPE. Empty contents and rinse container thoroughly before discarding into recyclable trash.
What ingredients are in Soft Scrub products?
For a complete list of ingredients, refer to the ingredients tab on the product information page for each item.
Does Soft Scrub with Bleach Cleanser kill germs?
Yes, it is a registered disinfectant with the EPA. When used as directed on the packaging, it kills Salmonella, Pseudomonas, Staph, Strep and Athlete's Foot fungus.
I have noticed that my Soft Scrub Cleanser appears to be getting thicker over time. What can I do?
Over time, the Calcium Carbonate in the formula settles to the bottom of the bottle, making it feel much thicker. Giving the bottle a good shake before dispensing will redistribute the Calcium Carbonate, making the formula easier to dispense.
Where can I purchase Soft Scrub products?
Soft Scrub is carried in a variety of national mass merchandisers and grocers, such as Target, Wal-Mart, K-Mart, Kroger, Safeway and Publix. To find a retailer in your area, refer to our Store Locator.
What is the gritty substance in the Cleanser products? Why doesn't it scratch?
The gritty substance is Calcium Carbonate, one of earth's most common minerals. It has a hardness rating of only 3 on Moh's Hardness Scale [where 1= softest (ex. Talc) and 10 = hardest (ex. Diamond)] and is therefore softer than many common household cleaning surfaces such as granite, glass and stainless steel. That is why it is safe to use on those types of surfaces.
Is Soft Scrub Cleanser safe for the septic system?
Yes. The recommended use of Soft Scrub Cleansers will not have any harmful effect on a household septic system.
Can I use Soft Scrub Cleanser in the toilet?
Yes, in fact Soft Scrub with Bleach can be used to clean and disinfect your toilet bowl.
Can I use Soft Scrub Cleansers to clean inside the microwave?
Yes. Soft Scrub Cleansers can be used inside a cool microwave oven. We recommend squeezing the product directly onto the surface or onto a damp sponge. Rub gently and rinse or wipe clean.
Do I need to wear gloves when cleaning with Soft Scrub Cleanser?
Soft Scrub may cause skin irritation to some individuals. For sensitive skin or prolonged use, we recommend using gloves.
What is the difference between Soft Scrub with Bleach Cleanser and Soft Scrub Gel with Bleach? What about Bleach Clean?
Soft Scrub Cleanser with Bleach contains calcium carbonate, which helps to remove tough stains and soils. The two Gel products - Gel with Bleach and Bleach Clean - do not contain any calcium carbonate. Gel and Bleach Clean differ mainly in the thickness of the formulations while maintaining the same cleaning and stain fighting technology.
My cap gets clogged sometimes. What can I do to unclog it?
Remove the cap and run it under warm water to remove excess product.
Is it safe to use Soft Scrub Cleanser with other cleaning products?
You should never use or mix different cleaning products as hazardous reactions could occur.
What is the shelf life of Soft Scrub Cleansers?
Soft Scrub products that contain bleach have a minimum shelf life of one year. Those products that do not contain bleach can have a shelf life up to three years.
Are Soft Scrub products harmful to use during pregnancy?
When used as directed, we do not anticipate any adverse effects. However, as with all cleaning products, minimize use during pregnancy. If you have specific questions, please consult your doctor.

Soft Scrub® gel

On which surfaces can I use Soft Scrub Gel Cleansers?
For a complete list of which Soft Scrub products can be used on which surfaces, please refer to our Surface Guide .
Are Soft Scrub bottles recyclable?
Yes. The containers are made of #2 recyclable HDPE. Empty contents and rinse container thoroughly before discarding into recyclable trash. For product with triggers, remove the trigger before recycling, as triggers can not be recycled (due to the internal components).
What ingredients are in Soft Scrub products?
For a complete list of ingredients, refer to the ingredients tab on the product information page for each item.
Where can I purchase Soft Scrub products?
Soft Scrub is carried in a variety of national mass merchandisers and grocers, such as Target, Wal-Mart, K-Mart, Kroger, Safeway and Publix. To find a retailer in your area, refer to our Store Locator.
What is the difference between Soft Scrub with Bleach Cleanser and Soft Scrub Gel with Bleach? What about Bleach Clean?
Soft Scrub Cleanser with Bleach contains calcium carbonate, which helps to remove tough stains and soils. The two Gel products - Gel with Bleach and Bleach Clean - do not contain any calcium carbonate. Gel and Bleach Clean differ mainly in the thickness of the formulations while maintaining the same cleaning and stain fighting technology.
Is Soft Scrub safe for the septic system?
Yes. The recommended use of Soft Scrub Cleansers will not have any harmful effect on a household septic system.
Do I need to wear gloves when cleaning with Soft Scrub?
Soft Scrub may cause skin irritation to some individuals. For sensitive skin or prolonged use, we recommend using gloves.
My cap gets clogged sometimes. What can I do to unclog it?
Remove the cap and run it under warm water to remove excess product.
Is it safe to use Soft Scrub with other cleaning products?
You should never use or mix different cleaning products as hazardous reactions could occur.
What is the shelf life of Soft Scrub Cleansers?
Soft Scrub products that contain bleach have a minimum shelf life of one year.