FAQ

Q: Is Soft Scrub kosher?

Answer: Yes, all Soft Scrub gels, creams, and sprays are Orthodox Union certified kosher. The only product that is not kosher is our 4 in 1 toilet care.

Q: Can I use Soft Scrub Cleansers to clean inside the microwave?

Answer: Yes, Soft Scrub Total All Purpose Bath & Kitchen Cleanser is great for cleaning the inside of a cool microwave oven.

Q: Can I use Soft Scrub Cleanser in the toilet?

Answer: Yes, in fact Soft Scrub with Bleach can be used to clean and disinfect your toilet bowl.

Q: What is the gritty substance in the Cleanser products? Why doesn’t it scratch?

Answer: The gritty substance is Calcium Carbonate, one of earth's most common minerals. It has a hardness rating of only 3 on Moh's Hardness Scale [where 1= softest (ex. Talc) and 10 = hardest (ex. Diamond)] and is therefore softer than many common household cleaning surfaces such as granite, glass and stainless steel. That is why it is safe to use on those types of surfaces.

Q: I have noticed that my Soft Scrub Cleanser appears to be getting thicker over time. What can I do?

Answer: Over time, the Calcium Carbonate in the formula settles to the bottom of the bottle, making it feel much thicker. Giving the bottle a good shake before dispensing will redistribute the Calcium Carbonate, making the formula easier to dispense.

Q: Does Soft Scrub with Bleach Cleanser kill germs?

Answer: Yes, it is a registered disinfectant with the EPA. When used as directed on the packaging, it kills Salmonella, Pseudomonas, Staph, Strep and Athlete's Foot fungus.

Q: What ingredients are in Soft Scrub products?

Answer: For a complete list of ingredients, refer to the ingredients tab on the product information page for each item.

Q: On which surfaces can I use Soft Scrub Cleansers?

Answer: For a complete list of which Soft Scrub products can be used on which surfaces, please refer to our Surface Guide.

Q: Are Soft Scrub products harmful to use during pregnancy?

Answer: When used as directed, we do not anticipate any adverse effects. However, as with all cleaning products, minimize use during pregnancy. If you have specific questions, please consult your doctor.

Q: What is the shelf life of Soft Scrub Total® All Purpose Cleaner with Bleach?

Answer: Soft Scrub Total products that do not contain bleach have a minimum shelf life up to three years. Soft Scrub Total All Purpose Cleaner with Bleach has a minimum shelf life of one year

Q: Is it safe to use Soft Scrub Cleanser with other cleaning products?

Answer: You should never use or mix different cleaning products as hazardous reactions could occur.

Q: Do I need to wear gloves when cleaning with Soft Scrub Cleanser?

Answer: Soft Scrub may cause skin irritation to some individuals. For sensitive skin or prolonged use, we recommend using gloves.

Q: Is Soft Scrub Cleanser safe for the septic system?

Answer: Yes. The recommended use of Soft Scrub Cleansers will not have any harmful effect on a household septic system.

Q: Where can I purchase Soft Scrub® products?

Answer: Soft Scrub® is carried in a variety of national mass merchandisers and grocers, such as Wal Mart, Target, Kroger, Safeway, Publix, Family Dollar.

Q: On which surfaces can I use Soft Scrub® Total products?

Answer: For a complete list of which Soft Scrub products can be used on which surfaces, please refer to our Surface Guide.

Q: Are Soft Scrub® bottles recyclable?

Answer: Yes. The containers are made of #2 recyclable HDPE. Empty contents and rinse container thoroughly before discarding into recyclable trash. For product with triggers, remove the trigger before recycling, as triggers cannot be recycled (due to the internal components).

Q: How do I switch between Foam and Spray?

Answer: Yes, the trigger is meant to work both upside down and right side up. The trigger has two diptubes: one long diptube, like traditional trigger sprays, that reaches all the way down to the bottom of the bottle, as well as an opening on the underside of the trigger head, which feeds formula to the trigger when the bottle is turned upside-down.

Q: Can I use any formula with the trigger?

Answer: Extensive testing has been conducted on the trigger with the Soft Scrub formulas to ensure stability and functionality criteria have been met. Therefore, we do not recommend using any other formula with the trigger.

Q: What do I do if the trigger clogs?

Answer: Opening the screen and running warm water through the screen for a few seconds should unclog the trigger.

Q: Do I need to rinse off the product?

Answer: Rinsing is not necessary if you spray and wipe off thoroughly. If you allow product to sit on surface for any prolonged time without wiping, then rinsing may be required.

Q: My cap gets clogged sometimes. What can I do to unclog it?

Answer: Remove the cap and run it under warm water to remove excess product.

Q: Does Soft Scrub with Bleach Cleanser kill germs?

Answer: Yes, it is a registered disinfectant with the EPA. When used as directed on the packaging, it kills Salmonella, Pseudomonas, Staph, Strep and Athlete's Foot fungus.

Q: Is Soft Scrub kosher?

Answer: Yes, all Soft Scrub gels, creams, and sprays are Orthodox Union certified kosher. The only product that is not kosher is our 4 in 1 toilet care.

Q: Can I use Soft Scrub Cleansers to clean inside the microwave?

Answer: Yes, Soft Scrub Total All Purpose Bath & Kitchen Cleanser is great for cleaning the inside of a cool microwave oven.

Q: Can I use Soft Scrub Cleanser in the toilet?

Answer: Yes, in fact Soft Scrub with Bleach can be used to clean and disinfect your toilet bowl.

Q: What is the gritty substance in the Cleanser products? Why doesn’t it scratch?

Answer: The gritty substance is Calcium Carbonate, one of earth's most common minerals. It has a hardness rating of only 3 on Moh's Hardness Scale [where 1= softest (ex. Talc) and 10 = hardest (ex. Diamond)] and is therefore softer than many common household cleaning surfaces such as granite, glass and stainless steel. That is why it is safe to use on those types of surfaces.

Q: I have noticed that my Soft Scrub Cleanser appears to be getting thicker over time. What can I do?

Answer: Over time, the Calcium Carbonate in the formula settles to the bottom of the bottle, making it feel much thicker. Giving the bottle a good shake before dispensing will redistribute the Calcium Carbonate, making the formula easier to dispense.

Q: What ingredients are in Soft Scrub products?

Answer: For a complete list of ingredients, refer to the ingredients tab on the product information page for each item.

Q: Are Soft Scrub products harmful to use during pregnancy?

Answer: When used as directed, we do not anticipate any adverse effects. However, as with all cleaning products, minimize use during pregnancy. If you have specific questions, please consult your doctor.

Q: Is it safe to use Soft Scrub Cleanser with other cleaning products?

Answer: You should never use or mix different cleaning products as hazardous reactions could occur.

Q: Do I need to wear gloves when cleaning with Soft Scrub Cleanser?

Answer: Soft Scrub may cause skin irritation to some individuals. For sensitive skin or prolonged use, we recommend using gloves.

Q: Where can I purchase Soft Scrub® products?

Answer: Soft Scrub® is carried in a variety of national mass merchandisers and grocers, such as Wal Mart, Target, Kroger, Safeway, Publix, Family Dollar.

Q: Are Soft Scrub® bottles recyclable?

Answer: Yes. The containers are made of #2 recyclable HDPE. Empty contents and rinse container thoroughly before discarding into recyclable trash. For product with triggers, remove the trigger before recycling, as triggers cannot be recycled (due to the internal components).

Q: Can I use any formula with the trigger?

Answer: Extensive testing has been conducted on the trigger with the Soft Scrub formulas to ensure stability and functionality criteria have been met. Therefore, we do not recommend using any other formula with the trigger.

Q: Do I need to rinse off the product?

Answer: Rinsing is not necessary if you spray and wipe off thoroughly. If you allow product to sit on surface for any prolonged time without wiping, then rinsing may be required.

Q: My cap gets clogged sometimes. What can I do to unclog it?

Answer: Remove the cap and run it under warm water to remove excess product.

Q: Is Soft Scrub kosher?

Answer: Yes, all Soft Scrub gels, creams, and sprays are Orthodox Union certified kosher. The only product that is not kosher is our 4 in 1 toilet care.

Q: What ingredients are in Soft Scrub products?

Answer: For a complete list of ingredients, refer to the ingredients tab on the product information page for each item.

Q: What is the shelf life of Soft Scrub Total® All Purpose Cleaner with Bleach?

Answer: Soft Scrub Total products that do not contain bleach have a minimum shelf life up to three years. Soft Scrub Total All Purpose Cleaner with Bleach has a minimum shelf life of one year

Q: Is it safe to use Soft Scrub Cleanser with other cleaning products?

Answer: You should never use or mix different cleaning products as hazardous reactions could occur.

Q: Where can I purchase Soft Scrub® products?

Answer: Soft Scrub® is carried in a variety of national mass merchandisers and grocers, such as Wal Mart, Target, Kroger, Safeway, Publix, Family Dollar.

Q: Are Soft Scrub® bottles recyclable?

Answer: Yes. The containers are made of #2 recyclable HDPE. Empty contents and rinse container thoroughly before discarding into recyclable trash. For product with triggers, remove the trigger before recycling, as triggers cannot be recycled (due to the internal components).

Q: How do I switch between Foam and Spray?

Answer: Yes, the trigger is meant to work both upside down and right side up. The trigger has two diptubes: one long diptube, like traditional trigger sprays, that reaches all the way down to the bottom of the bottle, as well as an opening on the underside of the trigger head, which feeds formula to the trigger when the bottle is turned upside-down.

Q: Can I use any formula with the trigger?

Answer: Extensive testing has been conducted on the trigger with the Soft Scrub formulas to ensure stability and functionality criteria have been met. Therefore, we do not recommend using any other formula with the trigger.

Q: What do I do if the trigger clogs?

Answer: Opening the screen and running warm water through the screen for a few seconds should unclog the trigger.

Q: Do I need to rinse off the product?

Answer: Rinsing is not necessary if you spray and wipe off thoroughly. If you allow product to sit on surface for any prolonged time without wiping, then rinsing may be required.

Q: Is Soft Scrub kosher?

Answer: Yes, all Soft Scrub gels, creams, and sprays are Orthodox Union certified kosher. The only product that is not kosher is our 4 in 1 toilet care.

Q: Can I use Soft Scrub Cleansers to clean inside the microwave?

Answer: Yes, Soft Scrub Total All Purpose Bath & Kitchen Cleanser is great for cleaning the inside of a cool microwave oven.

Q: Can I use Soft Scrub Cleanser in the toilet?

Answer: Yes, in fact Soft Scrub with Bleach can be used to clean and disinfect your toilet bowl.

Q: What is the gritty substance in the Cleanser products? Why doesn’t it scratch?

Answer: The gritty substance is Calcium Carbonate, one of earth's most common minerals. It has a hardness rating of only 3 on Moh's Hardness Scale [where 1= softest (ex. Talc) and 10 = hardest (ex. Diamond)] and is therefore softer than many common household cleaning surfaces such as granite, glass and stainless steel. That is why it is safe to use on those types of surfaces.

Q: I have noticed that my Soft Scrub Cleanser appears to be getting thicker over time. What can I do?

Answer: Over time, the Calcium Carbonate in the formula settles to the bottom of the bottle, making it feel much thicker. Giving the bottle a good shake before dispensing will redistribute the Calcium Carbonate, making the formula easier to dispense.

Q: Does Soft Scrub with Bleach Cleanser kill germs?

Answer: Yes, it is a registered disinfectant with the EPA. When used as directed on the packaging, it kills Salmonella, Pseudomonas, Staph, Strep and Athlete's Foot fungus.

Q: On which surfaces can I use Soft Scrub Cleansers?

Answer: For a complete list of which Soft Scrub products can be used on which surfaces, please refer to our Surface Guide.

Q: Are Soft Scrub products harmful to use during pregnancy?

Answer: When used as directed, we do not anticipate any adverse effects. However, as with all cleaning products, minimize use during pregnancy. If you have specific questions, please consult your doctor.

Q: Is it safe to use Soft Scrub Cleanser with other cleaning products?

Answer: You should never use or mix different cleaning products as hazardous reactions could occur.

Q: Where can I purchase Soft Scrub® products?

Answer: Soft Scrub® is carried in a variety of national mass merchandisers and grocers, such as Wal Mart, Target, Kroger, Safeway, Publix, Family Dollar.

Q: Are Soft Scrub® bottles recyclable?

Answer: Yes. The containers are made of #2 recyclable HDPE. Empty contents and rinse container thoroughly before discarding into recyclable trash. For product with triggers, remove the trigger before recycling, as triggers cannot be recycled (due to the internal components).

Q: Can I use any formula with the trigger?

Answer: Extensive testing has been conducted on the trigger with the Soft Scrub formulas to ensure stability and functionality criteria have been met. Therefore, we do not recommend using any other formula with the trigger.

Q: My cap gets clogged sometimes. What can I do to unclog it?

Answer: Remove the cap and run it under warm water to remove excess product.

Q: Does Soft Scrub with Bleach Cleanser kill germs?

Answer: Yes, it is a registered disinfectant with the EPA. When used as directed on the packaging, it kills Salmonella, Pseudomonas, Staph, Strep and Athlete's Foot fungus.